Last updated: 26 September 2026. This policy is intended to describe our current website and enquiry practices in clear language.
1. Who we are
Kolos International FZ LLC is a technical trading and solutions company based at Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. For privacy enquiries, contact info@kolosint.com.
2. Scope
This policy applies to personal information processed through this website, email enquiries and related business communications. Separate contractual or employee privacy notices may apply to other relationships.
3. Information we may collect
- Enquiry and business details: name, company, job title, email, telephone number and correspondence.
- Project and procurement information: RFQs, BOMs, specifications, delivery information and documents you choose to provide.
- Technical information: IP address, browser, device, timestamps and security logs generated by our hosting provider.
- Cookie preference: the categories you accept or reject and the time the preference was saved.
4. Why we process information
We process information to respond to enquiries, prepare quotations, evaluate technical requirements, perform or take steps toward contracts, coordinate supply and delivery, operate and secure the website, maintain business records, comply with legal obligations and protect legitimate business or legal interests. Where applicable, optional cookies or marketing communications are used on the basis of consent.
5. Cookies
| Name | Purpose | Category | Duration |
|---|---|---|---|
kolos_cookie_consent_v1 | Records your cookie choices so the banner does not reappear on every page. | Essential | Up to 12 months |
The website currently operates without analytics or advertising trackers. Optional categories are disabled unless you consent and are available for future tools that may be added. You can change your choice at any time using “Cookie preferences” in the footer. Browser settings may also delete or block cookies.
6. Sharing information
We may share relevant information with hosting and IT providers, suppliers, manufacturers, logistics partners, professional advisers, payment or banking providers, and public authorities where necessary for an enquiry, transaction, security, legal obligation or legal claim. We do not sell personal information.
7. International transfers
Our suppliers and service providers may operate in other countries. Where personal information is transferred internationally, we take reasonable steps to use appropriate contractual, technical and organisational safeguards as required by applicable law.
8. Retention
We retain information only for as long as reasonably necessary for the purpose collected, including enquiry follow-up, contractual performance, warranty or technical support, recordkeeping, dispute resolution and legal obligations. Retention periods vary according to the record and relationship.
9. Security
We apply reasonable administrative, technical and organisational safeguards appropriate to the nature of the information. No internet transmission or storage system can be guaranteed completely secure.
10. Your rights
Subject to applicable law, you may have rights to obtain information about processing, access personal information, request correction or deletion, restrict or object to processing, request transfer of information, and withdraw consent. To make a request, email info@kolosint.com. We may need to verify identity and retain limited records where legally required.
11. Children
This business-to-business website is not directed to children, and we do not knowingly seek personal information from children through it.
12. Third-party websites
Third-party sites and services have their own privacy practices. Please review their notices before providing information.
13. Changes and contact
We may update this policy as our services, technology or legal obligations change. The latest version will appear here with a revised date. Questions, complaints and rights requests may be sent to info@kolosint.com.